Employee guide

You do not need an account or a password. Time-off requests are submitted from the home page, and your manager reviews them.

• A working day is 7.5 hours.
• You have two separate balances: PTO for vacation, personal and union business, and sick time for illness and call-outs.
• Weekends and Mount Sinai holidays are never counted against your balance. A request from Monday to Friday over a week containing a holiday costs four days, not five.

1. Go to the home page and start typing your name. Pick yourself from the list that appears.
2. Choose your dates. You can request from today up to a year ahead.
3. Choose the type: Vacation, Personal, Sick, or Union Business.
4. Add a reason if you want to. It is optional for ordinary time off.
5. Submit. Your manager will approve or deny it.

Nothing is deducted from your balance when you submit — only when a manager approves.

Tick This is a partial day and give a start and end time. You are charged the actual hours between them, so 9:00 to 12:30 costs 3.5 hours rather than a full day.

A partial day has to start and end on the same date.

There are two ways, and both record the same thing.

• Text (516) 518-9564 from the mobile number your manager has on file. You will get a reply confirming it.
• Use the form — tick Call-out on the home page.

If you text from a number that is not on file, you will get a reply saying so. Contact your manager directly in that case, and ask them to add your number.

Use Register as a new employee on the home page. Give your name, work email, team and position. A manager reviews it, and once approved you can submit requests by name.

• Pending — submitted, waiting for a manager. Nothing has been deducted yet.
• Approved — the hours have come out of your balance.
• Denied — nothing is deducted. The manager can give a reason, which is included in the email.
• Completed — approved time that has now passed.

You are emailed when a request is submitted, approved, or denied.

• Requests should go in at least 48 hours ahead where possible. Emergencies are handled case by case.
• RNs cannot request PTO here. Use the paper form and give it to your nurse manager. RNs can still call out through this system.
• You can see who else is off on the team calendar before requesting.
• If you run out of balance, a manager can still record time off — it is flagged as exceeding your balance rather than refused.

Contact your supervisor for anything urgent, or if a request looks wrong. Balances are adjusted by managers, not through this form.